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Leadership: Roles, Trainings, and Certifications


Level

Role

Purpose

Training

Certification

Household

Head(s) of Household

  • Supplies management

  • Communications plan

  • Meeting Places plan

  • Finances and documents

Personal preparedness education


None

Street

Ready Your Street Captain and Co-Captain

  • Neighbor-to-neighbor coordination

  • Communication with Disaster Hub

  • Resource coordination with Disaster Hub

  • RYS program training

  • FEMA-IS 100

None

Neighborhood

Disaster Hub Manager

  • Disaster Hub operations management

  • Communication with Street Captains

  • Resource requests to/from EOC

  • Resource coordination

  • FEMA-IS 100

  • FEMA-IS 200

  • Disaster Hub management training

  • Ham radio certification

  • Hardware/software training for role

  • Background Check

  • ID Badge






Community













Community














Community






Community








Community












Community












Community

Municipality/County Emergency Manager










Nonprofit Anytown Prepares Executive Director










Nonprofit Anytown Prepares

Program Director


Logistics Team Lead







Fire Chief












Police Chief












Municipality/County Public Information Officer

  • Communitywide coordination

  • Emergency declarations

  • Overseeing certain teams post-disaster

  • Interface with community government, fire department, and agencies



  • Oversee partnership among Fire Department, Emergency Manager, and Anytown Prepares.

  • Provide oversight of certain teams post-disaster

  • Manage the Anytown Prepares organization

  • Fundraise


  • Oversee Anytown Prepares’ programs

  • Support the Executive Director in all functions


  • Volunteer administration

  • Management of resources

  • Resource distribution



  • Interface with partnership in response to disaster

  • Oversee triage of most critical patients and transportation to Level 1 Trauma Center



  • Work with Emergency Manager to provide police support for emergency resource distribution efforts

  • Prevent public overrun of facilities

  • Direct foot and vehicle traffic



  • Vetting information

  • Coordinating among Community, Fire Department, and Anytown Prepares

  • Managing Outreach Team Lead

  • Managing post-disaster public communication





  • ICS training (higher levels)

  • Emergency management training

  • Technology platform expertise

  • Database systems knowledge




Community

Trainings common to Anytown Prepares Team Leads












Trainings common to Anytown Prepares Team Leads




  • Database management expertise (VolunteerLocal)

  • Systems proficiency (EventBrite)

  • FEMA-IS 100

  • FEMA-IS 200





































  • Background Check

  • ID Badge






Certification Pathways by Level

Level

Basic Certifications

Advanced Certifications

Notes

Household

  • Personal preparedness education

N/A

Self-directed preparation

Street 

  • RYS program training

  • FEMA-IS 100

  • FEMA-IS 200

  • Advanced coordination training

Base level ICS required for all volunteers

Neighborhood 

  • FEMA-IS 100

  • FEMA IS-200

  • Disaster Hub management certification

  • Technology platform training

  • FEMA-IS 300

  • FEMA IS-400

  • Advanced database systems

  • Multi-agency coordination

Technology familiarity critical for role

Community 

  • FEMA-IS 100

  • FEMA IS-200

  • Technology platform expertise

  • Database systems training

  • Next level FEMA-IS training

  • Emergency management credentials

  • Specialized role training (Logistics, Outreach, Administration)



Key Training Principles


  1. Base Level: All volunteers complete required FEMA-IS classes (minimum FEMA-IS 100, preferably FEMA-IS 200)

  2. Next Level: Leadership roles require next level up of FEMA-IS training beyond base requirements

  3. Technology Proficiency: Outreach and leadership personnel must be very familiar with

    • Hardware: Satellite text devices, battery power banks, radios

    • Software: Databases for behind-the-scenes executive functions, coordination platforms

  4. Role-Specific: Training aligned with specific job roles and responsibilities

  5. Ongoing: Additional volunteers recruited and trained during extended emergencies to maintain responsiveness


Agency Coordination Protocols


  • Volunteer staff rely on official community and fire department personnel for federal/state/county agency communication.

  • Community Outreach and Logistics Team Leads do NOT communicate directly with federal/state/county agencies.

  • All agency coordination flows through the Emergency Manager.

  • PIO manages information flow among partners (Anytown Prepares, fire department, Community government).

  • Effective hand-off to incoming groups (National Guard, Red Cross) is critical during the recovery phase.


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